Product Claims

Dear Valued StyleMe Customer,

Thank you for choosing StyleMe! Your satisfaction is our top priority, and we're committed to finding solutions for any unexpected issues you may encounter with your order.

In line with our policies, we kindly request that you file any claims within 48 hours of receiving your delivery. To ensure a seamless process, we encourage you to thoroughly inspect your items upon delivery. If you notice any damages or if the items are incorrect, please take a moment to discuss these concerns with your delivery agent before signing for the delivery.

To assist us in expediting your claim, we ask you to provide detailed imagery and descriptions. If your item is damaged, attaching photos of the affected piece and the carton labels/packaging is immensely helpful. In case of missing or incorrect items, please include a copy of any paperwork provided by the delivery agent. If you're considering a return, retaining the original packaging is crucial.

Your cooperation in providing this information is vital for a swift and satisfactory resolution to your claim.

Please complete the attached form, and our dedicated team will reach out to you within 15 business days. We appreciate your patience and understanding as we navigate through our policies and procedures.

Once again, thank you for choosing StyleMe. We are here to make your shopping experience exceptional and are committed to ensuring your complete satisfaction.

Xx,

Team StyleMe

Your Name *

Email *

Order # *

Product Name *

Qty Claiming *

Description of damage(s) *

Damage(s) up close *

Multiple images encouraged

Entire product (head-to-toe) *

Multiple images encouraged

Original Packaging (Mandatory to file claim) *

Multiple images encouraged

Shipping Label *

What is the cause for this claim? *

Carrier Damage
Concealed Damage
Manufacturer Defect
Item Missing
Part Missing
Lost in transit
Wrong Item Sent
Other (Please explain in description)

Damage to original packaging? *

What is your desired outcome? *

Replacement
Replacement Part
Reimbursement
Store Credit
I'm fine with a discount (quickest solution)

Did you purchase package protection? *

Date of Delivery *

Today's Date *

Thanks for submitting this form!

A team member will reach out with a proposed solution in about 3-5 business days. We appreciate your patience.

Have a great day!

We appreciate you taking the time to fill this out. Our team will carefully review the information you have provided and will reach out within 15 business days with a proposed solution.

Thanks for submitting this form!

A team member will reach out with a proposed solution in about 3-5 business days. We appreciate your patience.

Have a great day!