SHIPPING INFO

Shipping Information

At StyleMeGHD, we strive to make your shopping experience as smooth as possible. Here's what you need to know about our shipping processes:

Order Processing:

  • All orders are typically processed within 1-3 business days.
  • Non-furniture items will be shipped within 2-7 business days from the in-stock and processing date.
  • Furniture items are expected to ship within 1-3 weeks (lead times may vary).

Please note that back-ordered and in-stock items' lead times are subject to potential changes. For more clarification, please email our customer service team at [email protected].

Estimated Shipping Times:

  • Estimated shipping times are provided on each product page but are subject to availability changes. Once an item is ready to ship, you'll receive a confirmation email with a tracking number to view the transit details.
  • If a product is out of stock or on backorder, we'll communicate a new estimated shipment date, giving you the option to keep, alter, or cancel the order.

Placing an order secures product allocation, and canceling/reinstating orders may result in varied shipment dates. We'll keep you informed of any changes in product availability.

Cancellation Policy:

  • Cancellation requests can be sent to [email protected].
  • Once orders are restocked, they cannot be canceled.
  • Cancellation requests for in-stock items or queued-to-ship items may not be approved. For more clarification on a specific item, please reach out to our customer service team at [email protected].

Furniture Delivery:

  • Furniture and large items will be delivered by our trusted third-party service provider.
  • Transit times are estimated to be 8-12 business days.
  • A representative will contact you directly to schedule delivery once your shipment is ready.

All standard shipments will be delivered packaged at your doorstep. Furniture and large item shipments require a signature upon delivery.

 

Damaged Product:

While we stand behind the high-quality of our products, we understand that damages may happen in the delivery process. If you have a damaged item, we kindly request you to follow the below steps to file a damage claim:

  • Inspect your furniture at the time of delivery.
  • File a claim within 48 hours of delivery for damages or defects.
  • Claims will be responded to within 5-15 business days. 

Refused Deliveries:

  • Non-damaged or defective items refused are eligible for store credit, with a 25% restocking fee.
  • Original shipping charges are non-refundable.

Holding Requests:

  • Request holding date within 48 hours from order confirmation.
  • Storage fees of $35 per week apply if the item hasn't shipped.

Shipping Rates:

  • Standard shipping rates calculated at checkout based on total order items, amount, and destination.
  • Shipping Rates are subject to change at StyleMe's discretion.
  • Additional fees for extra services will be calculated at checkout or added upon customer request

White Glove Delivery:

  • White Glove Delivery is available for all orders.

Please feel free to contact [email protected] for any specific requests or assistance. We appreciate your understanding as we strive to provide accurate stock and shipping time frames. Thank you for being a valued customer!

Xx,

Team StyleMe